Monthly Archives: October 2017

Technology Enabled Care Services: A way forward for Providers

Posted on: 23/10/2017 | Categories: CECOPS General, Digital health, General News, TECS

2017-05-31_10-30-23CECOPS is now supporting providers in the technology enabled care services (TECS) space, and is helping to shape the marketplace and drive the digital transformation with our new international framework and support tools.


The technology enabled care marketplace needs to change in order to meet both current and future health and care demands. Working with the same models is not a sustainable option. With this in mind, CECOPS has developed quality standards, in the form of an outcome-based Code of Practice, and related support tools, to enable the sector to make the changes it needs to encourage engagement with technology, and to embed sustainability into delivery models.


International Code of Practice for Planning, Commissioning and Providing Technology Enabled Care Services

9780956909527.pngCECOPS has recently developed the first-ever end-to-end and outcome-based International Code of Practice for Planning, Commissioning and Providing Technology Enabled Care Services (TECS). See the areas covered by the TECS Code HERE.

This is the first Code of Practice to span across both commissioner and provider responsibilities, as we believe this is key to establishing effective services. It also covers all service areas including health, care and housing. The Code is truly international, meaning you can work with it across your global operations.




CECOPS Accreditation

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Commissioners across the UK are increasingly engaging with our Code, and you can seek the prestigious CECOPS accreditation against the Code, to demonstrate to commissioners that you are working to the standard they require.

CECOPS Accreditation is achieved by having an assessment of your services by our external and independent Quality and Risk Management expert team. Gaining CECOPS accreditation status is already a requirement of some commissioners, so gaining it will also help you to achieve competitive advantage.


iCOPS® and Continuous Improvement

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The CECOPS Model has a continuous improvement focus, moving the thinking away from a ‘compliance’ mentality. Having a ‘compliance’ focus can stifle innovation, and it can breed apathy i.e. ‘we are just good enough’.

In view of this, we have developed a unique and powerful self-evaluation and continuous improvement software tool called iCOPS®. This tool is available for both commissioners and providers.

iCOPS® empowers you to drive your own quality and performance agenda, as well as manage contracts and programmes (e.g. analogue to digital). It also enables you to demonstrate improvements and the quality of your service to commissioners and interested parties.

There is a FREE 30 DAY TRIAL version available on iCOPS® – please take advantage of this offer. Details for signing up for the trial are included in the attached flyer HERE.



CECOPS CIC is the independent (not for profit) standards and certification body for all assistive technology services. We have Codes of Practice for various Assistive Technology services.

Our Codes act as a quality framework for procurement and provision of services. We currently work with in excess of 80 local authorities, NHS, private and voluntary organisations in the UK, with growing interest globally. CECOPS is officially supported by regulators and professional organisations.


Why work with CECOPS?

CECOPS is leading the way in the assistive technology (AT) space, in terms of improving standards and outcomes. As well as covering all AT services, CECOPS uniquely covers planning, commissioning, service provision and clinical and technical aspects of services.

Here are some of the main reasons for working with CECOPS:

  •  Unique Code of Practice covering Planning, Commissioning and Providing TECS
  • International Code of Practice (not limited to one country)
  • Outcomes-based Code Standards (not output-based) – encouraging innovation
  • Offers unique self-evaluation and continuous improvement tool, iCOPS®
  • Helps with organisational readiness, implementing and scaling up services
  • Helps with managing contracts and performance, and driving continuous improvement
  • Supports large scale projects, programmes and digital transformation e.g. analogue to digital
  • CECOPS is a completely Independent Standards Body (i.e. not industry-led)
  • CECOPS use external and independent (ISO Qualified) Quality and Risk Management specialists
  • CECOPS Code and tools first to strengthen commissioner and provider relationships
  • CECOPS set to shape the marketplace (balancing demand and supply) and embeds sustainability


Don’t just take our word for it:

“CECOPS provide the framework for the thorough review of standards and systems throughout the accreditation cycle, supporting continuous system improvement in the provision of high quality, safe and effective services for our service users. The (6) North West London CCGs have benefitted from the experts in the team who have supported us to commission services that deliver improved and sustainable outcomes. We would recommend CECOPS for all commissioners of assisted technology services.” Mona Hayat, Director of Programmes, NHS West London Clinical Commissioning Group


“Appello aims to work to, and to set ourselves, the highest standards in the industry….we think CECOPS brings a new clinical perspective that will help us provide our customers with even higher standards of performance in the future.”

Tim Barclay, CEO, Appello


Please get in touch if you would like to informally discuss how we can support you.

01494 863398 | |

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A tribute to Sir Bert Massie CBE, DL: Goodbye friend, mentor, chair and inspiration

Posted on: 17/10/2017 | Categories: CECOPS General, General News, Uncategorized

It is with sadness that I write this tribute to Sir Bert Massie CBE, Chairman of CECOPS, who sadly passed away on 15/10/2017.

Sir Bert Massie CBEI first approached Sir Bert in 2009 to write a Foreword for a paper I was writing on national minimum standards for disability equipment services; he was very obliging and interested in my work. I kept in close contact from that time, and in 2012 I approached Sir Bert to see if he would be interested in chairing CECOPS, the not for profit standards and certification body for assistive technology services. Bert was delighted with the CECOPS concept and agreed to help me to establish the organisation.

Sir Bert said at the time that the main reason he took on the role of CECOPS Chair was that he believed in its aims and saw it as a vehicle for helping to improve services for disabled and older people, a cause close to his heart.

Sir Bert’s role has been very instrumental in establishing CECOPS; he has been a real champion for the cause. CECOPS’ growth over recent years is largely due to Sir Bert’s wisdom, experience and passion.

Bert was a true campaigner, but he was never a complainer. He only asked for what was right and nothing more. He had a wonderful art of guiding conversations in a way that made others feel that they had made decisions themselves.

Bert’s view was that a good cause is always worth fighting for. He always maintained a cheerful and happy spirit, and had a great sense of humour.

Bert was much more than a chairman, he was also a friend. As well as wanting CECOPS to succeed, he was also genuinely interested in my wellbeing and that of my family.

Bert was a mentor, giving me a positive outlook amidst the gloom. Lastly, he was an inspiration, not just in his role within CECOPS, but more as an individual. He overcame many personal barriers in his life, and more, he worked tirelessly to remove barriers others couldn’t remove for themselves. Thank you for your selfless labour Bert, you will be greatly missed.

Your friend


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